Reducing Burnout And Resignations Among Frontline Workers: A Field Experiment

This journal article discusses how government agencies around the world struggle to retain frontline workers as high job demands and low job resources contribute to persistently high rates of employee burnout. It also includes strategies for reducing burnout based on a multi-city field experiment involving 911 dispatchers.

Related Topics

Supporting Public Health and Frontline Workers

This topic is coming soon!

Related Sectors

Government