The Trustworthiness Toolkit, created by the Association for American Medical Colleges (AAMC) Health Justice, is a resource designed to help all organizations build and maintain trust with the communities they serve. The toolkit includes practical tools and strategies for improving communication, transparency, and accountability. It focuses on four key domains: reliability, competence, honesty, and empathy.
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Building Trust
Building trust in COVID-19 vaccination and other public health interventions is fundamental to the work of public health and efforts to end the COVID-19 pandemic. We can build trust by combating misinformation, supporting trusted messengers and networks, improving our trustworthiness, and deepening relationships that engender trust over time. Building trust between public health and communities facilitates acceptance of public health interventions and can cultivate an equitable COVID-19 response now and conditions for well-being in the future.