Tools for Building Institutional Trust

This webinar features guest speaker, Jennifer Stephens, who explains the seven dimensions of trust, presents the findings on which dimensions influence how much patients trust their hospitals, and discusses the tools needed to build institutional trust.

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Building Trust

Building trust in COVID-19 vaccination and other public health interventions is fundamental to the work of public health and efforts to end the COVID-19 pandemic. We can build trust by combating misinformation, supporting trusted messengers and networks, improving our trustworthiness, and deepening relationships that engender trust over time. Building trust between public health and communities facilitates acceptance of public health interventions and can cultivate an equitable COVID-19 response now and conditions for well-being in the future.